Support

To make life easier we’re changing the way we support you.

We have investing in Zendesk, a state of the art customer support platform.

To send us a support request

Use any of the following 4 methods: they will all raise a support ticket in Zendesk.

  1. Email us at: support@creativeblogs.zendesk.com

  2. Fill in a support request ticket on our Zendesk:?https://creativeblogs.zendesk.com/hc/en-us/requests/new

  3. Follow us on Twitter and send ?us an @ message or direct message (DM) to : @creativeblogsuk

  4. Click on the green “Support” button at the bottom right corner of this page.

 

Remember: when sending us a support request always include the address of the blog that you want help with

 

To take full advantage of the features of Zendesk you will want to create a login for yourself on our Zendesk?here?(click “Sign In” and then follow the links for new users).?In time the Help Centre will be viewable by logged in users only but we’ll leave it public while we populate it.

This a new platform to us, and it’s early days, so we’ll still respond to emails and phone calls, but in time we’ll be switching all support to Zendesk. This will allow us to put support right into your blogsite’s dashboard so you’ll be able to view and contribute to the Help Centre and raise support tickets from within your blogsite.

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