To make life easier we’re changing the way we support you.
We have investing in Zendesk, a state of the art customer support platform.
To send us a support request
Use any of the following 4 methods: they will all raise a support ticket in Zendesk.
Email us at: firstname.lastname@example.org
Fill in a support request ticket on our Zendesk: https://creativeblogs.zendesk.com/hc/en-us/requests/new
Follow us on Twitter and send us an @ message or direct message (DM) to : @creativeblogsuk
Click on the green “Support” button at the bottom right corner of this page.
Remember: when sending us a support request always include the address of the blog that you want help with
To take full advantage of the features of Zendesk you will want to create a login for yourself on our Zendesk here (click “Sign In” and then follow the links for new users). In time the Help Centre will be viewable by logged in users only but we’ll leave it public while we populate it.
This a new platform to us, and it’s early days, so we’ll still respond to emails and phone calls, but in time we’ll be switching all support to Zendesk. This will allow us to put support right into your blogsite’s dashboard so you’ll be able to view and contribute to the Help Centre and raise support tickets from within your blogsite.